NDIS Cleaning and Household Tasks in full
A clean bathroom and a stack of fresh sheets sound small until they are out of reach. NDIS cleaning covers the household jobs your disability makes hard or unsafe, so the energy you have goes on the things you want to do. We are a registered provider in Wallsend, and our support workers do this work in homes across Newcastle and Lake Macquarie.
What NDIS cleaning covers
Household tasks are part of the plan category called "Assistance with daily life", the same category as personal care. That is worth knowing, because it means one team can often help with both, from one budget.
A household tasks shift usually covers:
- the bathroom and toilet, including the shower screen and floor
- the kitchen: benches, stovetop, dishes, the fridge when it needs it
- vacuuming and mopping
- a load of washing, hung out or put through the dryer, then folded
- changing the bed and washing the linen
- bins out on the right night, and light yard tidying
NDIS household tasks, done with you or for you
Some people want the job done while they rest. Others want to do the parts they can and have help with the rest, such as wiping the benches while the support worker does the floor. Both are fine. You say how involved you want to be, and it can change from week to week.
An afternoon in Glendale
A participant in Glendale has a two-hour visit every Thursday at 1pm. He strips the bed while his support worker starts the bathroom. They put the sheets on to wash, and he sorts the recycling while the floors get mopped. The washing goes on the line before 3pm. A fortnightly visit adds the oven and the fridge. He picked Thursday because his sister visits on Fridays.
Will my plan pay for cleaning?
This is the honest part. NDIS funding pays for supports related to your disability and in line with your plan. Cleaning is an example the NDIS gives for Assistance with daily life, but each plan is different. We cannot promise that any plan will fund it.
What we do is check with you before we quote. We look at what your plan says about core supports, how your funding is managed, and how many hours you have in mind. If it looks like your plan won't cover what you want, we tell you up front, before anything is booked.
Your plan can be managed by the NDIA, a plan manager or yourself; we work with all three. If you would like help with personal care as well, see our page on assistance with daily life at home.
The same workers in your home each week
Letting someone into your home is a matter of trust. Two or three support workers make up your team, and they learn where things go, which products you like, and what the cat is allowed to do. We keep the team the same wherever we can, and you can ask for a change at any time without giving a reason.
Each of our workers has a current NDIS Worker Screening Check and is trained in first aid and CPR. We visit across Lake Macquarie suburbs such as Glendale, Cardiff and Toronto, as well as Newcastle suburbs like Wallsend and Jesmond.
What NDIS cleaning costs
Our prices follow the NDIS Pricing Schedule 2026-27 and never go above the price limits. You get a written quote and a service agreement before anything starts.
How to book household tasks
We reply within 2 business days and set up a free meet-and-greet in your home, usually within the week. That visit is where we see the house, agree the jobs and pick a regular day. Most first shifts start 2 to 3 weeks after first contact, and our capacity line shows what's open right now.
Start with the steps for families and participants, or if you are a support coordinator, use the coordinator referral form.